Five Isle of Wight businesses have received a Visit England’s Rose Award for going above and beyond in their customer service.
Grange Bank House, Shanklin; Studio Annexe, Seaview; The ArtDeco House, Shanklin; The Hambledon Hotel, Shanklin and Tom’s Eco Lodge, Yarmouth, picked up the covered accolade at a ceremony in Luton Hoo Hotel, Golf and Spa, Bedfordshire, following a nomination by the Visit England’s quality scheme assessors.
The awards showcase England’s variety of high quality accommodation where owners and employees go the extra mile to make their customers’ visits extra special and cover all types of accommodation from hostels to hotels, self-catering to parks and campsites and from glamping sites to Bed & Breakfast and guest houses, irrespective of star rating.
Tom’s Eco Lodger is at Tapnell Farm, and Chloe Baker, Accommodation Manager at Tapnell Farm said: “Absolutely delighted to receive this Award and recognition for Tom’s Eco Lodge. We have a wonderful team who’s sole purpose is to ensure that our visitors receive only the best experience and are happy to ‘go the extra mile’ to ensure this.”
Will Myles, MD at Visit Isle of Wight said: “Isn’t it great that the Visit England Rose Awards have been awarded to five Island businesses, a few more than last year. It continues to show that we’ve got great customer service, great people on the Island and a great tourism product for people to come and enjoy.”
VisitEngland Director Andrew Stokes added: “England has an outstanding range of accommodation options, from an eco-lodge on the Isle of Wight to bustling metropolitan hotels, there really is something for everyone.”