By Isle of Wight Observer
In a move set to revolutionise the marine industry, both Trinity Landing and Town Quay now have an easy-to-use smartphone payment system for short-stay visitors’ moorings of ribs and small craft.
The system, a first of its kind, was designed specifically for Cowes Harbour Commission (CHC), by parking and payments specialist Avalon, to make short-term berthing for CHC customers and visitors easier, quicker, and available 24/7.
Tim Watkins of Avalon said: “Cowes Harbour had identified that visitor mooring payments were not user-friendly; Avalon’s system has brought them into the digital age. The previous process was totally manual and not at all convenient for users, who had to walk to the office, and relied on the availability of a member of staff.”
Now visitors can use their mobile device to scan the QR code, enter a few key details and pay for their mooring.
CHC’s Gary Hall commented: “After successful trials at Town Quay, we have rolled out this process to Trinity Landing and have received very encouraging feedback from visitors that saves time when berthing and is very simple to use. Avalon have been very responsive and easy to work with, and I’d like to thank them for creating a clean process that helps us deliver great customer service in the harbour.”
Avalon plans to roll out the system to more harbours and marinas in the coming months.