Island Roads have launched their annual survey to find out the views of Islanders.
The survey encourages residents to rate the different services provided by the company, including road and footway resurfacing, winter maintenance, street cleansing, verge and grass cutting and customer service, all part of their work to improve the Island’s highway network.
Despite the pandemic, last year continued to be very busy for the company, with a further 5¾ miles of road improvement schemes. These include the delivery of a major junction improvement at St George’s Way in Newport, alongside a comprehensive programme of surveys and inspections on highway retaining walls across the Island.
Major schemes at Smallbrook junction and the shared path at Fairlee have also been launched, as well as the final phase of a signal upgrade at Coppins Bridge. Since the contract began in 2013, the condition of more than 70 per cent of the Island’s road network (560 miles) has been improved.
Steve Ambrose, business manager, said: “Our annual survey is an important part of gauging how residents feel we are performing in delivering our highway services and we really value the views of all those who take part. The results are part of a range of measures that we use to help assess where we need to make improvements to our services in the coming year.”
The company recently created a series of factsheets to help residents understand more about its services and how they are delivered on the Island. They can be found at islandroads.com/factsheets.
The survey runs until February 28, and can be accessed on-line at islandroads.com/customer-survey-2022.
Paper copies of the survey are also available on request by emailing email@example.com or by calling 822440.