Freshwater care home ‘inadequate’

By Press Release Oct 24, 2021

An inspection in August by the Care Quality Commission (CQC) has found Seven Gables Residential Care Home as ‘inadequate’, leading it to be put it into special measures.

The home was rated as ‘good’ in 2019, but during this inspection the team found failings in safety and leadership. They witnessed dirty bedrooms, toilets, baths and basins, and carpets that had not been vacuumed with the remains of food on them. They also found staff were tense and unhappy, and residents were not safe.

The home was taken over by new owners, Churchlake Care, in May. A spokesman said they were in the process of retraining staff and going through a programme of change.

An Isle of Wight Council spokesman said Churchlake Care are taking steps to address the concerns raised in the report. The council will be working with residents and families to make sure the care and support provided is suitable to their needs and they remain safe and well cared for.

The CQC will reinspect the home within six months.