By Isle of Wight Observer
A new report, from Healthwatch Isle of Wight, has highlighted the experiences of local residents navigating end-of-life care, revealing both heartfelt praise and pressing concerns. Based on extensive community feedback, the report highlights the importance of dignity, empathy, and clear communication during one of life’s most vulnerable stages.
Many families spoke warmly of the dedication shown by hospice staff at Mountbatten, district nurses, and care workers. Their compassion and professionalism were often described as “exceptional,” offering comfort during difficult times. The overwhelming majority contacted the health watchdog over the hospice’s funding challenges, following previously reported cuts in NHS allocations, which have now been delayed, with future funding discussions currently underway. Many of those raising concerns were living with terminal conditions and feared for the future.
Respondents also shared serious concerns about the effect on other services, such as GP practices and St Mary’s Hospital, if Mountbatten is unable to deliver the range of services that it currently does. Many felt that there had not been enough consideration given to the unique challenges faced by the Island and the older demographic of its residents.
Healthwatch IW is calling for improved integration between NHS services, social care, and voluntary organisations, alongside better training for professionals in end-of-life communication. The report also urges greater investment in community-based palliative care and clearer guidance for families.
You can access the report via iw.observer/hwiw-end-of-life.