The Care Quality Commission (CQC), has rated Southern Housing Group’s Homecare service on the Isle of Wight as ‘Good’ across the board and the leadership of the service as ‘Outstanding’.
The homecare service, based at Furze Brake, is designed for older people and residents with care and support needs who wish to retain independence but require assistance with day-to-day tasks. As well as providing personal care and support, the Furze Bank team support residents to become actively involved in the community.
Through a series of interviews with residents and process inspections, the CQC found residents had a positive experience of the service, praising staff for their caring, kind and respectful attitudes. The report further found that the service was exceptionally well run.