The Mill House win ROSE award

By IW May 17, 2022
Dame Judith Macgregor, interim Chairwoman of the British Tourist Authority and Josie and Tacis Gavoyannis

VisitEngland has announced the 100 winners of this year’s Recognition of Service Excellence (ROSE) award, with The Mill House at Brighstone leading the way for the Isle of Wight.

The ROSE awards recognise establishments where the owners, management and employees, irrespective of their star-rating, style or type of accommodation, provide outstanding experiences for their customers.

The Mill House

Owner of The Mill House, Josie Gavoyannis, said: “We were one of 100 businesses nominated by VisitEngland’s quality scheme assessors and selected by comments from online feedback and reviews from overseas and domestic visitors. It was an honour to be awarded such a prestigious award and amazing to represent the Island.

“Thank you to all guests who, without their support, feedback and return bookings, this award would not be possible! The best part of working in the tourism industry for us is being part of our guests’ holiday memories and experiences and winning this award for service excellence means the world to us!”

The VisitEngland ROSE Awards 2022 were presented at an afternoon tea event on Thursday, May 5.