Isle of Wight Council

Report of Local Government and Social Care Ombudsman

The Local Government and Social Care Ombudsman has issued a report following its investigation of a complaint against Isle of Wight Council. The complaint was about Children’s Services. The Ombudsman found that there had been fault on the part of the Council, and this had caused injustice to the complainant.

Isle of Wight Council has agreed to take action which the Ombudsman regards as providing a satisfactory remedy for the complaint.

The Council must now consider the report and tell the Ombudsman within three months (or such longer period as the Ombudsman may agree) what it proposes to do.

Copies of the report will be available for public inspection for three weeks starting on Friday 12 March 2021. Anyone is entitled to be provided with an electronic or hard copy of the report, free of charge.

Due to the current COVID-19 restrictions we are unable to provide access to the report at Council Offices, however if you would like a copy of the report please email