Beryl is getting misused

By IW Observer.co.uk Mar 28, 2022

There have been more than 1,000 reports of misuse of e-scooters since they were introduced to the Island in November 2020.

Figures revealed in a Freedom of Information request by an Island resident show that, in the year to November 2021, 1,004 misuse incidents arising from 749 complaints were filed with the Isle of Wight Council. They included 363 reports of riding on pavements, 235 for riding with a passenger, 178 for dangerous driving, 141 about under-age riders and 87 complaints about anti-social behaviour. There has also been a number of drink-driving convictions.

Beryl’s website warns that misuse can lead to a warning and being blocked for future instances, but serious offenders may be blocked straight away and reported to local authorities.

Beryl failed to respond to an enquiry about how many riders they had warned or blocked.

You can contact Beryl by phone or email, 7am to 9pm, seven days a week by emailing support@beryl.cc or calling 020 3003 5044.