By Isle of Wight Observer
Hovertravel has been proudly displaying its Trip Advisor Certificate of Excellence in its terminals and onboard its craft. With a score of 4.5 stars from 728 reviews, Hovertravel has maintained its reputation as an exceptional experience with outstanding customer service.
Loretta Lale, Head of Commercial, adds: “We welcome all feedback and are grateful to all those customers who take the time to give us a review. It obviously helps the millions of other Trip Advisor users but also helps us to learn and we share the comments across all our teams. Alongside delivering the reliability, punctuality and onboard experience of our flights, we aim to exceed the customers’ expectations in terms of being a friendly, accessible service. Many of our reviews praise our staff and their polite, helpful attitude.”
Hovertravel is the world’s only year-round passenger hovercraft service and independent sites like Trip Advisor help to provide extra information about the experience. With a large proportion of international visitors and customers who wish to tick a hovercraft flight off their bucket lists, Hovertravel encourages its customers to share as much detail about their experience as possible.
Hovertravel can be also be reviewed on Facebook and Euan’s Guide.
