NHS Trust wins award for cutting out-patient back-log

By IW Observer.co.uk Apr 13, 2022

The Isle of Wight NHS Trust, in partnership with Medefer, has won an award for the Best Elective Care recovery initiative at this year’s Health Service Journal (HSJ) partnership awards, for a programme to cut out-patient back-logs after Covid.

On announcing the winners, the judging panel commented: “This was an extremely ambitious, system-wide initiative that was delivered at pace. There were demonstrable outcomes in terms of reduced waiting lists, changing behaviour and culture, and working across the healthcare system.

“The judges remarked on the positive element of GP education, and the improvement and quality of referrals. It was clear that patient experience improved and is at the centre of the ambition, ensuring no patients were digitally disadvantaged and demonstrated drive for equality of care.”

Chief operating officer, Joe Smyth, said: “We are delighted to have won this award with our partners, Medefer, for our elective recovery programme.

“Together we have worked hard to reduce the waiting times for our patients across our Island community and I am proud of what we have been able to achieve, despite the additional challenges we have experienced from Covid. I would like to take this opportunity to thank our staff who worked so hard to deliver this fantastic achievement”